PacificHost Reviews 2013 by Editors and Real Customers

PacificHost Reviews

Located: Elk Grove, CA
4.20 out of5
Editorial Rating: Overall Editorial Rating 3.00    Customer Rating: Overall Customer Rating 4.20    Customer Reviews: 9
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PacificHost in Elk Grove, CA since 1999
PacificHost Website: www.pacifichost.com
As a top web hosting provider, PacificHost is devoted on providing the best hosting services for customers. In order to achieve this goal, PacificHost invest lots of money on hardware, software and talents of computers. All of the servers in DataCenter have been equipped with RAID and powerful hardware, the network build upon with high-speed, fiber optic data transfer. And PacificHost hire groups of talents which have abundant experience on networking, building websites, improving SEO, etc.

The plans which provided by PacificHost can offer unlimited raid disk space, unlimited bandwidth, free site builder, powerful control panel, one-click script installs, 99.9% uptime guarantee, 45 days money back, and the most exciting feature is PacificHost build on Clouding-computering. Nowadays, more and more webmasters choose PacificHost as their trust closed hosting provider.
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PacificHost Editorial Review & Rating

PacificHost Review > Overall Editorial Overall Rating 3.00
Since 1999, PacificHost continue on providing the high quality, high reliability, rich features, stable web hosting services. PacificHost own their DataCenter which locates at Chicago, Illinois, in DataCenter, equip with fire-prevention system, cooling system, and other secure systems. Every server in DataCenter has powerful hardware configuration such as 16 X Intel Xeon 5520 16mb cache and 24 GB DDR3 Memory. The control panel provides one-click script installer to leverage webmasters' working effort, also has other powerful tools integrated. However, the customer support service in PacificHost is not very good, the representative doesn't speak native English, and seems not an expert on web hosting when we discuss with the customer support. Anyway, the price of PacificHost is quite attractive, and PacificHost has the confidence that providing 45 days money back, and no setup fee. In these aspects, we do recommend this service to small and mid-size websites.
PacificHost Review > Reliability Editorial Reliability Rating 3.00
The reliability of PacificHost is outstanding, first, let us see their hardware, the DataCenter of PacificHost has equipped fire-prevention system, cooling system, and other secure systems. Every server in DataCenter has powerful hardware configuration such as 16 X Intel Xeon 5520 16mb cache and 24 GB DDR3 Memory. And in the past six months, we got the statistic of the uptime of PacificHost offical website, it is 99.85%, it is amazing! We do think PacificHost is able to provide the best, high reliable web hosting services.
PacificHost Review > ControlPanel Editorial ControlPanel Rating 3.00
PacificHost use cPanel as their control panel, but not only offering the basic native features of cPanel, PacificHost also provides lots of self-develop tools integrate into cPanel, the cPanel has one-click script installer Softaculous to easy handle the installation of wordPress, Joolma, Drupal,etc. And monitor tool can help webmaster monitor the status of websites, leverage the workload of webmasters, help them manage website easy and free.
PacificHost Review > Support Editorial Support Rating 2.00
PacificHost do provide the live chat, ticket system, and toll-free phone call. We have tried to talk with the customer support via phone, the representative is not good, first, he is not native english speaker, We have to ask questions again and again, second, his knowledge are not overall about web hosting, not a profession guy. We suggest PacificHost invest more on this part to improve it and it can help win good reputation.

Rating 4.20 of 5 from 9 customer reviews

  • NOT RECOMMEND PacificHost
    reviewed by bg1001
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    • PacificHost Overall:
      1
    Bad Bad Bad This company is the worst and most irresponsible... WireFuseMedia LLC (known as Pacifichost) has repeatedly changed Terms of Service of www.pacifichost.com, leading to a reduction of consumer rights and responsibilities of WireFuseMedia LLC in the presence of "glitch" problems, which deprived me of the opportunity to obtain redress in the absence of agreed services and damage of stored information. In my case, after braking there server Polaris in the summer, many customers, including me, loses their information. There technical staffs tell me - we will not do this anymore and offer me 2 more months. I do a mistake – believe in one fake provider. But it happen again - server go down and my information is lost again. What you think that they do - after I open the ticket DQS-565-60418, there have a response – they send me information on "glitch" problem with closing the open ticket and blocking access to pacifichost.com system with blocking my IP address - 93.152.152.184 (no longer used by me). Pacifichost must know: I do not agree with the changes of Terms of Service of www.pacifichost.com, made unilaterally by WireFuseMedia LLC, I disagree with the presence of continuous "glitch" problems and I do not agree WireFuseMedia LLC to blame its backup system for the destruction of my information . If you do the same tell this on: http://www.bbb.org/northeast-california/business-reviews/internet-services/pacifichost-in-elk-grove-ca-47025509 https://econsumer.ftccomplaintassistant.gov
  • RECOMMEND PacificHost
    reviewed by Kanya
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    • PacificHost Overall:
      5
    At the beginning, I don't want to host my site on PacificHost even the price is extremely low, because I didn't find enough reviews or feedback about this company, I think PacificHost doesn't have lots of clients. But after I talked with pre-sale, and he allow me have a free trial of two weeks, I started my adventure on PacificHost after migrate my website. That's great, control panel is good to use, service is efficient and nice. Right now, I have purchased the plan.
  • Neutral With PacificHost
    reviewed by Khalil
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      3
    I would like to share my experience of using PacificHost service, it is totally trustless. I signed up this plan because of cheap price, when I deploy my website, I even cannot bind domain name, I talked with online support, they said there are something wrong on binding domain name and asked me submit ticket. One week passed, there are no any response, I was extremely disappointed.
  • RECOMMEND PacificHost
    reviewed by King
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    • PacificHost Overall:
      5
    So cool, finally I found this hosting plan, the price is amazing, I am going to start my adventure on this one. Hope the money is worth.
  • RECOMMEND PacificHost
    reviewed by Eri Garland
    • PacificHost Control Panel:
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    • PacificHost Overall:
      5
    I would like to share my impression of PacificHost, it is really fantastic after I sign up. My site runs fast and stable in the past one year, there are no downtime and other issues. And the support teams often send me some tips about how to improve the SEO, and introduce some real useful services like article submission they recommend. Really great.
  • RECOMMEND PacificHost
    reviewed by Wiley Micah
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    • PacificHost Overall:
      5
    I knew this host from Facebook, after check the reviews about Pacifichost, seems it is not very famous, but the price is quite attractive, I just want to try it, and if anything bad in 45 days, I can get my money back, and now is three months since I hosted my site, it is really wonderful, my site runs very well, no down, access very quickly. I would like to thank my friend who tell me this host in Facebook.
  • RECOMMEND PacificHost
    reviewed by Ade
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    • PacificHost Overall:
      5
    I am new to Pacifichost, buy the plan two days ago. the control panel is quite easy to use, I only spent ten minutes to setup the wordpress by the installing script, then found a nice theme with the free template searching. wow. My site online now. :)
  • RECOMMEND PacificHost
    reviewed by Evane
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    • PacificHost Overall:
      5
    This plan is really worth. Only need to pay $1.75 per month, then can enjoy lots of features including unlimited disk space, bandwidth, etc. And this plan offer 45 days money back guarantee. I check lots of another web hosting company, most of them only dare to promise 30 days money back.
  • RECOMMEND PacificHost
    reviewed by Vandalin
    • PacificHost Control Panel:
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    • PacificHost Overall:
      5
    It is totally worthy to buy, and the price is so exciting, only $1.75 per month. And from my experience of past two years, it is very stable, I only encountered twice down of my sites, and the reason because the support team have to setup a anti-virus program to consolidate the security. Come and you will find it is the right place for hosing
Conclusion:
PacificHost is NOT RECOMMENDED by the editorial review and customer reviews!
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